Return & Refund Policy
Returns & Refund Information
Returns
You may request a return within 7 days of delivery.
To be eligible for a return:
The item must be unused and in its original condition
The product must be in original packaging
Proof of purchase or order ID is required
Items that are damaged due to misuse or wear will not be eligible for return.
Non-returnable Items
Some items cannot be returned:
Customized or personalized products
Items damaged after delivery
Clearance or final sale products
Refunds
Once we receive and inspect the returned item, we will notify you about the approval of your refund.
If approved, the refund will be processed within 5–7 business days to your original payment method.
Exchanges
If you received a damaged or defective item, please contact us within 48 hours of delivery for a replacement.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Email: sthulasbrand@gmail.com